|What are the registration procedures and patient guidelines?||
If you are coming to a United Therapies' fixed site facility (Park Ridge, La Grange, Hinsdale, or Tinley Park, Illinois), you will register at our front desk. The area is typically open from 6:15 a.m. to 7:00 p.m. Monday through Friday and 7:00 a.m. to 3:00 p.m. Saturdays in some locations. Hours may vary by location. Be sure to bring your:
Cell Phone Policy
Special Needs If you require a wheelchair or other assistive devices or require a foreign language or sing language interpreter, please call the facility at which you are scheduled. We will make arrangements to suit your needs.
|What should I bring with me?||
Be comfortable! Most patients wear loose, comfortable clothes and shoes, such as gym shoes. Please bring identification (Driver's license or ID card) and insurance information. Please leave all other valuables at home (i.e., jewelry, watches, etc.).
|Where do I park?||
Park Ridge, IL
|What services are available for people with special needs?||
|What are advance directives such as a living will or do not resuscitate order?||
We recognize and respect your right to make informed health care decisions. In order to make such decisions, you have a right to be adequately informed about your medical condition, available treatment alternatives, and the likely risks and benefits of the alternatives. If you are unable to communicate your wishes regarding medical treatment, your doctor will try to determine what you would want if you could express yourself. Your doctor may rely on previous conversations he or she had with you regarding health care decisions. Your doctor may rely on family members or close friends who talked to you about your condition.
|How is my medical information protected?||
United Therapies has always supported and recognized our patients' rights to expect that their medical records and other information about their care will be kept secure and confidential. United has implemented policies and procedures designed to protect our patients' information and to comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy Regulations.
|What is HIPAA?||
The HIPAA privacy regulations give patients more control over their health information, while setting boundaries on the use and release of patient information. The regulations, effective in April of 2003, also establish appropriate safeguards that all health care providers must achieve to protect the privacy of health information.
|What does HIPAA mean for me?||
One of the provisions of the HIPAA privacy regulations requires that health care providers present a "Notice of Privacy Practices" to patients. All patients will be presented with this Notice upon registering for patient services at our facility. Patients are not required to read the Notice, but are being asked to sign an acknowledgment that they received the Notice, as required by the privacy regulations.
|Privacy Questions and Concerns||
If you have any questions or concerns related to patient privacy, please contact our Privacy Officer at 847.823.0340.