If you are coming to a United Therapies' fixed site facility (Park Ridge, La Grange, Hinsdale, or Tinley Park, Illinois), you will register at our front desk. The area is typically open from 6:15 a.m. to 7:00 p.m. Monday through Friday and 7:00 a.m. to 3:00 p.m. Saturdays in some locations. Hours may vary by location. Be sure to bring your:

Medication Guidelines
All medications taken while in the facility are prescribed by your doctor and administered by a nurse. Patients are typically not permitted to administer their own drugs or keep personal medications on their persons. Unless otherwise instructed, please leave all medications at home.

Cell Phone Policy
For the safety and comfort of our patients, cell and digital phones must be turned off upon entering the facility. Pay phones are conveniently located nearby. (Please note: Cell phones are permitted at the La Grange, IL facility, however, please turn the volume off upon arrival.)

Smoking Policy
Smoking is prohibited on the United Therapies campus and in all patient care areas.

Special Needs If you require a wheelchair or other assistive devices or require a foreign language or sing language interpreter, please call the facility at which you are scheduled. We will make arrangements to suit your needs.

Be comfortable! Most patients wear loose, comfortable clothes and shoes, such as gym shoes. Please bring identification (Driver's license or ID card) and insurance information. Please leave all other valuables at home (i.e., jewelry, watches, etc.).

A family member or friend must accompany you, as you will not be able to drive after the procedure. Due to space limitations in the waiting room and the recovery time, it is advisable that you do not bring children.

Park Ridge, IL
Please park in the South garage, located on the front drive across from the Parkside Center. This garage is for patients and visitors. We will validate your parking sticker prior to your discharge from the facility.

La Grange, IL
Please park along the south side of the building or in the rear. Our facility is located next door to McDonalds and the BP gas station.

Hinsdale, IL and Tinley Park, IL.
Open parking lots are available at both the Hinsdale and Tinley Park locations.

Translators
If English is not your primary language and you need a translator, please ask anyone at our facility for assistance.

Financial Information
For questions about your insurance coverage, please call 877.465.4845.

We recognize and respect your right to make informed health care decisions. In order to make such decisions, you have a right to be adequately informed about your medical condition, available treatment alternatives, and the likely risks and benefits of the alternatives. If you are unable to communicate your wishes regarding medical treatment, your doctor will try to determine what you would want if you could express yourself. Your doctor may rely on previous conversations he or she had with you regarding health care decisions. Your doctor may rely on family members or close friends who talked to you about your condition.

Please note, however, that United Therapies does not honor advance directives (Living Will or Durable Power of Attorney for Health Care). United Therapies personnel will initiate CPR on any patient who has cardiac or respiratory arrest.

United Therapies has always supported and recognized our patients' rights to expect that their medical records and other information about their care will be kept secure and confidential. United has implemented policies and procedures designed to protect our patients' information and to comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy Regulations.

The HIPAA privacy regulations give patients more control over their health information, while setting boundaries on the use and release of patient information. The regulations, effective in April of 2003, also establish appropriate safeguards that all health care providers must achieve to protect the privacy of health information.

One of the provisions of the HIPAA privacy regulations requires that health care providers present a "Notice of Privacy Practices" to patients. All patients will be presented with this Notice upon registering for patient services at our facility. Patients are not required to read the Notice, but are being asked to sign an acknowledgment that they received the Notice, as required by the privacy regulations.

If you have any questions or concerns related to patient privacy, please contact our Privacy Officer at 847.823.0340.

To view our Notice of Privacy Practices, please click here.